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We have received the following 4 reviews on Rodeway Inn & Suites.
NEVER AGAIN! We rented a poolside room at $90.00 a night. After unpacking and getting ready to relax we found this room to be in NASTY shape.. First we noticed the floors were dirty and not vacuumed, a strong odor of human or animal urine in the corner by the TV and busted fridge, the bathtub was FILTHY with black hair in the bottom of the tub. We talked to the person in the office and he offered us a different room, we were ok with that till we walked into it...WOW, the smell of mildew and it was half the size of our other room, we declined the room and decided to just stay in the other room. Later on that night the kids went swimming, NO poolside towels just a empty shelf, asked the front office guy for some towels and got 2 towels and one hand towel for three kids, the pool had hair floating on top of the water, I went swimming and came up with long hair on me and it wasesnt mine... After that we were getting ready for bed, turned down the blankets and there were STAINS on the back side of comforter and holes in the blankets, again we went and talked to front desk. He delivered what looked to be a new blanked until we opened it up to see it was a mattress cover!! The curtains were broken, couldent pull them shut.. looks like a kid was using them to hang on.. I have stayed here before (last winter) and the roof leaks everywhere in the pool area but our room was in good shape so we dident mind, but after this time and how the front person working there had a attitude that he really dident care about our expressed concerns this was it. I will let my review be known on Facebook, Twitter and will be turning my review to the city of Eau Claire, health inspector, BBB and Consumer protection. This is a DISGUESTING place! There are NO gaming consoles poolside as pictured, and all there pictures of there rooms are taken when Best Western owned it so don't let there "clean and comfy" photos mis-lead you!
Only good thing is the pizza place next door
Rooms are old but not bad for a cheap hotel.
The worst hotel I have ever stayed at. Multiple problems. No one at desk when we got there - talking on cell phone to her boyfriend outside. Gave no directions to where the room was located. Halls were pitch black and difficult to see - this was terrible with small kids and had to get up a stairs! She gave us keys to someone elses room - if we were dishonest we could have robbed them silly. We had two rooms this night. The second one had dirty towles when we went to give kids bath. Housekeeping brought up new. When were putting the kids into the bed the sheets were dirty. They brought up new sheets, however, while putting them on she commented "oh, these are dirty too". Next day we went down to get the keys for our third room we had booked and were told there was no third room (all of a sudden over night). When she finally got one we walked in and the room was dirty. Went back into the other room and low and behold someone walked in on us. Front desk had given keys to someone else for our room! I could go on - worst place you could stay.
Please call (715) 835-3600 to find out check in and check out times of Rodeway Inn & Suites.
Most hotels in Eau Claire accepts both Cash and major Credit Cards. Please call (715) 835-3600 to find out available payment options accepted by Rodeway Inn & Suites.