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We have received 1 review on Wendy's from our visitors. We have also collected 5 ratrings on this restaurant from other sources.Add Your Review on this Restaurant
We have received reviews on Wendy's from 1 of our visitors.
I visited this location Tuesday 5/9/17 during my lunch, and had a horrible experience. It is the Wendy's on Eastway Dr. This was a drive-thru order. I ordered a spicy chicken Caesar salad/half-size. I got back to work, ate half of the salad when I noticed a ladybug at the bottom of my salad! Needless to say I got sick right away because I don't know if I had eaten anymore that could've been in the salad that I didn't see. I had 4 co-workers that saw the bug in my salad as well. I tried to contact this location and speak to a manager, wasn't able to get anyone on the phone that wanted to deal with this and was put on hold several times. I provided feedback via the main Wendy's website, didn't hear anything back. Contacted the main corporate number and wasn't able to get anyone on the phone. I messaged on their main FB page and after a day their response was " Stephanie, we are so disappointed to see this! Thank you for providing the location where this occurred. What is your phone number so we can have management get in touch with you to make this right? Thank you!" So I provided my contact information. Another day goes by and their next response was "Thank you for that. The management team for this location will be in touch with you to make this right. Have a great day!" Guess what? No one contacted me! Isn't that a surprise?! I definitely will not be back to that location, and probably will not have any salads from Wendy's or any salads for a while. How unprofessional this company is, not wanting to make this right! I know it could've been worse, like a bat or a roach in the salad....a ladybug is a bug and shouldn't have been in my food period! Be aware of what could be in your food, especially from this place!